招聘人数：1 人
到岗时间：不限
婚况要求：不限婚况
telesales representative 电话销售代表
工作地点：马来西亚吉隆坡附近
要求：至少有本科学历 （bachelor degree，工作签证需要），以及流畅的英语。
工资：马币rm 4000 + 最多马币rm 6000 绩效工资
机票：免费提供中国到马来西亚单程机票，免费接机
马来西亚工作签证：公司负责协助办理
住宿：前两周免费住宿，之后会提供租房信息等帮助解决住宿问题
其他福利：医疗保险以及12天年假，14天医疗假期
**请直接将cv简历发至邮件aegismalaysiarecruit@gmail.com，或可email询问公司资料和职位文件。联系手机仅可接收短信。
具体工作内容如下：
salary : basic (rm4000) + up to rm6000 (commission)
working hours : mon – fri 9am – 9pm (tentatively) 12 hrs shift.
customer service executive
- build rapport with customer and ensure follow up on request, enquiries and services
- handle chat, inbound & outbound inquiries
- ensure high quality customer service at all times
- opens customer accounts by recording account information
- maintains customer records by updating account information
- resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- maintains financial accounts by processing customer adjustments. recommends potential products or services to management by collecting customer information and analyzing customer needs. prepares product or service reports by collecting and analyzing customer information. contributes to team effort by accomplishing related results as needed
skills and qualifications
- customer service product knowledge
- quality focus
- problem solving
- market knowledge
- documentation skills
- listening
- phone skills
- resolving conflict
- analyzing information
- multi-tasking
advanced skills
- must be able to read, write and speak mandarin
- willing to work on 12 hours shift rotation, public holiday
- excellent interpersonal and customer service skills
- knowledge of customer service practices
- experience in mediation and conflict resolution techniques
- proficient in microsoft office suite
求职提醒：求职过程请勿缴纳费用，谨防诈骗！若信息不实请举报。
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